Points Expiry Policy:
Points earned within a calendar year will expire on 31st March of the following year. Please refer to the key points below for clarification:
Points issued on 31st December 2020 will expire on 31st March 2021.
Points issued on 1st January 2021 will expire on 31st March 2022.
Points issued on 7th June 2021 will expire on 31st March 2022.
This policy ensures the fair utilization of points and encourages members to enjoy the benefits of their earned points within the specified timeframe. If you have any questions or concerns, feel free to reach out.
Member’s Points Journey (Scenarios):
1. 3rd March 2021: Member Joins as a "Pre Member"
a. Tier Cycle: 3rd March 2021 - 2nd March 2022
Accumulated Nett Spend: 0
b. Points / RC Validity: 3rd March 2021 - 31st March 2022
Available Points: 0
2. 15th March 2021: Member Purchases a Shoe of RM850 and Upgraded to Gold
a. Tier Cycle: 15th March 2021 - 14th March 2022
Accumulated Nett Spend: RM0 (Tier upgrade does not affect accumulated spend)
b. Points / RC Validity: 3rd March 2021 - 31st March 2022
Available Points: 0
3. 1st May 2021: Member Takes Advantage of a Promo - Spends RM1,500, Gets 3,000 Points
a. Tier Cycle: 15th March 2021 - 14th March 2022
Accumulated Nett Spend: RM1,500
b. Points / RC Validity: 3rd March - 31st March 2022
Available Points: 3,000pts
These scenarios capture the member's journey, including the initial sign-up, tier upgrade, and taking advantage of a promotional offer.
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