I have a product quality concern with my Skechers shoes, what should i do?

Created by Skecher Customer Support, Modified on Thu, 13 Feb at 4:38 PM by Skecher Customer Support

At Skechers, we want you to feel confident in our products. We are committed to providing high-quality footwear that meets your expectations.


Our Customer Service Team is available via live chat & email for any inquiries or warranty concerns.


? Skechers Enquiry: inquiry@skechersmal.com


To assist you efficiently, please include the following details in your email:


Your Contact Information: (Full name, phone number, email address)
Copy of the Original Receipt
Photos of the Product: (Top view, side view, outsole, and affected/defective area)
Model Number: (Located inside the shoe near the tongue or collar area)


Our team will review your request and get back to you as soon as possible.


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