I am unable to receive the OTP code to reset my password.

Created by Skechers Customer Support, Modified on Wed, 9 Sep at 9:18 AM by Skechers Customer Support

Our team will perform a verification from our backend system to confirm the mobile number registered to your account and investigate the issue further. Once the verification is completed, we will revert to you via email with the appropriate solution or next steps.


To assist us in investigating the matter, please provide:


  • Full Name
  • Registered Email Address
  • Registered Mobile Number
  • Membership ID (if available)

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