Online Purchase Activity - Return & Refund

Created by Skecher Customer Support, Modified on Wed, 1 Mar, 2023 at 9:31 AM by Skecher Customer Support

SKECHERS Website Purchase : 

We would like to recommend you to refer to the SKECHERS Terms & Condition on below link before you proceed :

https://www.skechers.com.my/pages/returns-and-exchanges



User are required to fill up below Return & Refund form via the link. Once we have received the complete supporting justification details from user end, we will proceed with validation / investigation and SKECHERS will reach out to user to guide for the next course of action. 



LAZADA & SHOPEE Purchase

For return/refund , user must not click on "Order Received" button on Shopee / Lazada platform. User have to fill up the refund/return form from Lazada/Shopee platform for investigation to start and both respective platform will assist user accordingly regards on the next process. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article