Reasons for Unacceptable returns

Created by Skecher Customer Support, Modified on Wed, 1 Jun, 2022 at 12:27 PM by Skecher Customer Support

Under the following circumstances, we will NOT be able to process your returns:


  • Products with color fading due to display.
  • Damaged products due to improper wash.
  • Damaged products due to use for longer than intended service life.
  • Products with loose threads or cracks due to external scratches by hard objects, or internal wear and tear.
  • Products that have been improperly used, including without limitation, having touched extremely damp objects, chemicals, gasoline, paint, detergent, solvent, or cooking oil, or having been overheated.

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